We understand that plans can change. As a small, boutique accommodation with limited availability, our cancellation policy is in place to protect the viability of our business while ensuring fairness to all guests.
Standard Paid Bookings
Within 7 days of arrival – Cancellations are non-refundable and cannot be transferred to another date.
More than 7 days before arrival – Guests may reschedule their booking once, subject to availability, or receive a refund less any credit card processing fees.
Amendments / Changes to your Booking
Bookings may be rescheduled once with more than 7 days’ notice, subject to availability.
Any request to change a booking that has already been rescheduled will be considered at Bukirk’s discretion. If approved, a $50 administration fee will apply.
If the accommodation rate for the newly requested dates is higher than the rate of the original booking, the difference in price must also be paid before the change is confirmed.
Bukirk reserves the right to decline further amendments or refunds where a booking has already been rescheduled. Repeated cancellations or requests to change dates may result in forfeiture of payments made.
Gift Certificate Bookings
Once a booking has been made using a Gift Certificate, the Certificate is considered redeemed and the booking is final. Gift Certificate bookings cannot be cancelled, refunded, reinstated or converted back to credit.
Requests to change confirmed dates will only be considered in exceptional circumstances and are at Bukirk’s discretion. Where a date change is approved, a $50 administration fee may apply.
If the accommodation rate for the new dates is higher than the original booking, the difference in price will also be payable.
Please refer to our Terms & Conditions for the full Gift Certificate conditions.
Transferring Your Stay
If you are unable to attend, you are welcome to transfer your booking to another guest to use in your place. Please notify Bukirk in writing prior to arrival.